Privacy Policy

Last updated: 29 January 2026

This Privacy Policy explains what personal data is collected on www.altiorade.com, for what purpose, what the legal basis is, how long it is stored and what rights you have.

Data controller

Controller: ALTIORA INTERNATIONAL 1962, S.L.
CIF: B23994841
Adress: C/ Provença, 355, entresuelo, 08037, Barcelona (España)
Contact email: info@altiorade.com

Personal data we process

Depending on how you use the website, we may process the following categories of data:

Identification and contact details (contact form): name, surname, email address, telephone number and the content of the message you send us.
Technical and browsing data: IP address, device/browser identifiers, operating system, pages visited, duration of visit, traffic source and other site analytics and performance data.
Social media: if you interact with us via LinkedIn, we will process the data you make public on your profile and the data you provide us with during the interaction (e.g. messages).

Purposes of processing and legal basis

We process your data for the following purposes:

1 - Responding to queries and requests (contact form)

Purpose: to respond to your request, resolve queries, provide information and manage communication.
Legal basis: user consent (Art. 6.1.a GDPR), by submitting the form and/or contacting us voluntarily.
Data processed: name, surname, email, telephone number, message.

2 - Management of professional relationships and corporate contact (including LinkedIn)

Purpose: to manage communications and professional relationships arising from your contact or interaction with us.
Legal basis: legitimate interest (Art. 6.1.f GDPR) in maintaining professional relationships and responding to communications, and/or consent where applicable.
Data processed: public profile data, messages, contact details.

3 - Security, maintenance and proper functioning of the website

Purpose: to ensure the security of the site, prevent abuse/fraud, manage technical incidents and maintain the service.
Legal basis: legitimate interest (Art. 6.1.f GDPR).
Data processed: technical data, logs, IP.

4 - Analysis and measurement of website usage (Google Analytics)

Purpose: to measure and analyse the use of the site in order to improve content, experience and performance.
Legal basis: in general, requires user consent for non-essential cookies/technologies (Art. 6.1.a GDPR and cookie regulations).
Data processed: browsing/site usage data, identifiers, IP (depending on settings).

Source of data

Data provided by you: when you complete the contact form or contact us by email or LinkedIn.
Data obtained automatically: technical and browsing data through cookies and similar technologies.

Recipients and data controllers

No data is transferred to third parties for their own purposes. In order to provide the service, suppliers are used who may process data on behalf of ALTIORA INTERNATIONAL 1962, S.L. as data processors, for example:

Wix (hosting and web platform): hosting and operation of the website.
Google Analytics (Google): web analytics.
HubSpot: communications and relationship management (CRM).

These providers process data in accordance with the instructions of the data controller and with the contractual guarantees required by the GDPR.

International transfers

According to the information available, no international data transfers (outside the European Economic Area) are carried out.
Note: some providers may operate with global infrastructure. If a transfer outside the EEA were to occur, appropriate safeguards would be applied (e.g. Standard Contractual Clauses or other applicable measures).

Retention periods

Data is only kept for as long as necessary for the purpose for which it was collected, and is then blocked or deleted as appropriate.

Enquiries and requests (form/contact): up to 12 months from the last interaction, unless it is necessary to keep them for longer for liability management or legal requirements.
Professional relationship/communications (including LinkedIn): for as long as the relationship is maintained or there is mutual interest; in any case, periodic reviews and deletion when they are no longer necessary.
Technical and security data: for as long as necessary to ensure security and proper functioning; generally up to 12 months, unless there are incidents that require evidence to be retained for longer.
Cookies: according to the specific duration of each cookie. In the absence of a specific list, typical durations apply: session cookies (deleted when the browser is closed) and persistent cookies (from weeks to months).

User rights

You may exercise the following rights:

Access
Rectification
Erasure
Objection
Restriction of processing
Portability
Withdrawal of consent (where applicable)

To exercise these rights, please write to info@altiorade.com, indicating the right you wish to exercise and the information necessary to identify yourself.
As a general rule, a copy of your ID card is not required. If there are reasonable doubts about the identity of the applicant, minimal additional information may be requested to verify it.
If you believe that your data has not been processed correctly, you can file a complaint with the Spanish Data Protection Agency (AEPD).

Safety measures

Reasonable technical and organisational measures are applied to protect data against unauthorised access, alteration, loss or disclosure.

Minors

This website is suitable for all audiences. It is not specifically aimed at minors, and data relating to minors is not intentionally processed without the involvement of their legal guardians. If you discover that a minor has provided personal data, please contact info@altiorade.com to deal with the matter.

Cookies and similar technologies

The website may use cookies and similar technologies for the following purposes:

Technical cookies (necessary): to enable the basic functioning of the website.
Analytical cookies: to measure website usage and improve performance (e.g. Google Analytics).

You can configure your browser to block or delete cookies. Disabling technical cookies may affect the functioning of the website.

Changes to this policy

This Privacy Policy may be updated due to legal, technical, or service changes. The ‘Last Updated’ date will indicate when it was last revised.